shipping & handling

bassike international dispatches from australia and delivers to most countries outside of australia, new zealand and the united states.
we offer free shipping for all orders over 99.00 USD.
otherwise orders are charged a flat rate of 20 USD for DHL international express.

duty and taxes

your order may incur duties and taxes which are applied by customs in the country where delivery is placed.

the responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer.

should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to bassike in order to receive a refund.

refunds will only be issued once return orders have been received.

please contact your local customs or dhl office for more information regarding taxes and duties payable in your region.

shipping time

all orders placed before 12pm on weekdays will be processed and shipped the next business day.
orders placed after 12pm on weekdays will be processed and shipped within the next two business days.
orders placed on a weekend day will be processed within 24 hours of the next business day. 

once dispatched expect delivery within 2-5 days.

bassike reserves the right to withhold shipments whilst pending confirmation of the recipient's delivery address, payment details or proof of identification.

we do not ship to

countries we currently cannot ship to are:

  • Afghanistan
  • Cote D’Ivoire
  • Congo
  • Eritrea
  • North Korea
  • Iran
  • Iraq
  • Lebanon
  • Liberia
  • Rwanda
  • Sierra Leone
  • Sudan
  • Somalia
  • Turkmenistan
  • Libya
  • Angola
  • Lithuania
  • Russia